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Fitbit One clip broken - again

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‎04-25-2016 23:28

‎04-25-2016 23:28

Just wondering if Fitbit are or soon will be designing a replacement case for the Fitbit One? I'm on my 2nd clip (which was replaced for me) and now this one has just broken. I've glued the end back on but I know from past experience that it won't last.

 

Do I have to keep replacing it? Am hesitant to buy a new fitbit that won't keep breaking because the actual fitbit works, just not the case.

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‎04-26-2016 10:53

‎04-26-2016 10:53

It's nice to have you in the Forums @Jaycee! We really appreciate your feedback and our developers are always striving to improve previous models of trackers. However, by now there's no information about a new beltclip design for the Fitbit One. You can always keep an eye on our Online store if any update arises.

 

I noticed that in the past you've had a similar issue and I can tell that this usually happens due to the constant usage. In this case you can reach out to our Support Team. I know that they're always happy to listen to your experience and provide different options for you, if needed! In this way you can keep secure your tracker and continue recording your workouts as you usually do.

 

Let me know if you have additional questions.

 

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