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Fitbit One display only visible in the dark

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‎05-01-2016 18:54

‎05-01-2016 18:54

The battery died in my One and I didn't charge it for a few months. Recharged it today and I can only see the display faintly when I am in the dark. Is there a way to brighten the display?
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4 REPLIES 4

‎05-02-2016 03:12

‎05-02-2016 03:12

Hi, @Sweeteri , there is no setting for the One to change the display brightness.  You might try giving it a restart and see if that helps.

Sense, Charge 5, Inspire 2; iOS and Android

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‎05-03-2016 13:24

In response to Julia_G

‎05-03-2016 13:24

As my friend @Julia_G recommended, try the restart to see how it goes after. If you see not difference I'd suggest to get in touch with Customer Support directly for further assistance.

 

We hope to hear good news from you!

Maria | Community Moderator, Fitbit


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‎05-03-2016 13:29

‎05-03-2016 13:29

No good news, tried several times with no luck. I'm contacting customer service. Thanks for the replies.
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‎05-03-2016 13:34

In response to Sweeteri

‎05-03-2016 13:34

Anytime sweetie @Sweeteri Woman Wink, let's see what they say!

Maria | Community Moderator, Fitbit


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