01-30-2018
14:20
- last edited on
02-06-2018
09:34
by
SantiR
01-30-2018
14:20
- last edited on
02-06-2018
09:34
by
SantiR
Help! My One went through the wash----is it possible to repair? It's not syncing or charging with the dongle thing on my laptop.
Moderator Edit: Updated Subject for Clarity
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Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Put it in Rice for at least 48 hours.
But if you charged it before it was dried out its probably toast.
Mine did come back after the rice
There is no repair on them either I'm sorry
Wendy | CA | Moto G6 Android
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Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@meko Welcome to the Fitbit Community! Thanks for posting on this thread regarding wet Fitbit One.
Use enough rice to cover the One completely. I'd say a small to medium bowl of rice and put the One inside of it making sure all of the rice is covering it. In other words, you need to bury your One in rice. Please check this article for more details on this.
Hope this helps. Let me know how it goes! ![]()
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Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@meko Thanks for your reply! I'm very glad to hear that it is working once again. I'm also glad to hear that the bowl of rice suggestion worked good for the wet One.
Hopefully, this will be helpful for other users too.
Also, take a look at the Discussions Board as you will find a lot of interesting things there. Feel free to post on any thread you want. If you are looking for Fitbit friends to compete with on challenges, check this thread to add some!
See you around! ![]()
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