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Fitbit One not syncing

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‎02-16-2021 04:51 - last edited on ‎09-08-2021 12:36 by Fitbit Moderator

‎02-16-2021 04:51 - last edited on ‎09-08-2021 12:36 by Fitbit Moderator

Can not sinc for three days. Sleep info important.

Tried restart. No good.

Will not sinc to iphone or desktop.

No help phone line available.

 

 

Moderator Edit: Clarified subject

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‎02-16-2021 04:48

‎02-16-2021 04:48

I can not sinc my one.

There is no one answering the fitbit help line.

This is a new device. I have tried the restart but will not help.

I see that other users are also having problem.

 

 

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‎02-16-2021 09:49

‎02-16-2021 09:49

Hi @MissySandy  if you click, you'll see the One area, with related help articles and the manual. You try anything here on the article for trouble syncing? see if any of this helps - click to read

Stepping in the U.S.A. since September 2013. Android 14

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