02-20-2017 12:46
02-20-2017 12:46
My One is not tracking sleep. I start it at bedtime and stop it when I wake up. For some reason the last few days it has added sleep time through out the day. So far today it says I slept over 11 hours!! I have restarted it. Any ideas? Thank you in advance.
Answered! Go to the Best Answer.
Best Answer02-22-2017 10:01
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-22-2017 10:01
@SunsetRunner Thanks for joining the Fitbit Community! The restart should fix that problem. Have you tried tracking sleep after the restart process?
You can also track sleep using the Fitbit app. Just tap the sleep tile and tap the "+" sign on the top right corner to start it.
Keep me posted! ![]()
Best Answer02-22-2017 10:01
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-22-2017 10:01
@SunsetRunner Thanks for joining the Fitbit Community! The restart should fix that problem. Have you tried tracking sleep after the restart process?
You can also track sleep using the Fitbit app. Just tap the sleep tile and tap the "+" sign on the top right corner to start it.
Keep me posted! ![]()
Best Answer