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Fitbit One not tracking sleep

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‎02-20-2017 12:46

‎02-20-2017 12:46

My One is not tracking sleep. I start it at bedtime and stop it when I wake up. For some reason the last few days it has added sleep time through out the day. So far today it says I slept over 11 hours!! I have restarted it. Any ideas? Thank you in advance.

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‎02-22-2017 10:01

‎02-22-2017 10:01

@KarenC7286 Thanks for joining the Fitbit Community! The restart should fix that problem. Have you tried tracking sleep after the restart process?

 

You can also track sleep using the Fitbit app. Just tap the sleep tile and tap the "+" sign on the top right corner to start it.

 

Keep me posted! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!

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‎02-22-2017 10:01

‎02-22-2017 10:01

@KarenC7286 Thanks for joining the Fitbit Community! The restart should fix that problem. Have you tried tracking sleep after the restart process?

 

You can also track sleep using the Fitbit app. Just tap the sleep tile and tap the "+" sign on the top right corner to start it.

 

Keep me posted! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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