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Fitbit One won't sync

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‎09-01-2019 13:37 - last edited on ‎09-24-2021 20:21 by Fitbit Moderator

‎09-01-2019 13:37 - last edited on ‎09-24-2021 20:21 by Fitbit Moderator

My One has not been syncing for a few weeks. At first turning it off, then back on, solved the issue. Now, however, that doesn't work and I have to add the device on my phone to get a number from the One to sync. What's going on Fitbit?! Based on postings in the community, I'm not alone. Fitbit, please help!

 

Moderator Edit: Clarified subject

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