help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit One wont stay locked with iPhone App

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-19-2017 13:06

‎11-19-2017 13:06

iPhone6 with Fitbit app drops communication with Fitbit One several times a day.  Re-set startup of One and App works for a while, but I'm going weary of typing in login data every time.  Any way to implement Touch ID on Fitbit App?  Any suggestions as to why I'm breaking Bluetooth communication lock?

Best Answer
0 Votes
1 REPLY 1

‎11-19-2017 13:29

‎11-19-2017 13:29

So, if Fitbit one won’t sync with app I recommend using this forum to figure out what you could do, as many people have similar problems: Solved: Unable to sync Fitbit One - Fitbit Community

 

Otherwise, I recommend deleting and reinstalling the fitbit app, restarting you’re phone (hold power button and home button together for 15 seconds) or just restarting Bluetooth.

 

Tell me if I help😋

Fitbit One Expert, Moto G5
Best Answer
0 Votes