04-21-2016 14:54
04-21-2016 14:54
Best Answer04-21-2016 22:44
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
04-21-2016 22:44
Unfortunately only the 3rd generation ipad or later are supported by fitbit (see www.fitbit.com/devices )
Does he have access to a phone that's on the supported list?
05-03-2016 14:58
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-03-2016 14:58
@tmbetts Welcome to the Fitbit Community! Were you able to set your father's tracker on another device? As @SteveH said, there are a lot of devices on the list that your father can use to set it up!
Keep us updated! ![]()
Best Answer