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Unfortunately only the 3rd generation ipad or later are supported by fitbit (see www.fitbit.com/devices )
Does he have access to a phone that's on the supported list?
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@tmbetts Welcome to the Fitbit Community! Were you able to set your father's tracker on another device? As @SteveH said, there are a lot of devices on the list that your father can use to set it up!
Keep us updated! ![]()
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