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I have just got a charge hr but am still using the one the majority of the day. Yesterday I walked over 7800 steps yet the app shows no extra calories burned for all the time I was wearing the one. Can this be fixed please?
Welcome to the Fitbit Forums @Pandat87! This sounds interesting. Did you wear both trackers at the same time? If not, did both trackers sync? I asked this since Fitbit Dashboard gives more credit to HR trackers and even though your One was the tracker that got the steps, the Charge HR will provide the calories burned. You can learn more about this in the following article: Can I use more than one Fitbit tracker with the same account?
