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Fitbit malfunctions

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‎05-19-2017 16:19

‎05-19-2017 16:19

Hi! In a work week challenge, my friends Fitbit malfunctioned. She's been sitting at her desk and checked her steps, she's up from about 9K to 55K steps in an hour. I think it's hysterical, but she's upset that she's going to win by "cheating" and asked me to find a way to "fix" it. 

Im not sure it's possible, but thought someone might be able to help!!

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‎05-19-2017 16:11

‎05-19-2017 16:11

Hi! In a work week challenge, my friends Fitbit malfunctioned. She's been sitting at her desk and checked her steps, she's up from about 9K to 55K steps in an hour. I think it's hysterical, but she's upset that she's going to win by "cheating" and asked me to find a way to "fix" it. 

Im not sure it's possible, but thought sone one miffy be able to help!!

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‎05-19-2017 20:44

‎05-19-2017 20:44

Sadly once it is synced to the challenge it cant be changed.

She can contact support to get rid of them from her account though

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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