05-10-2016 11:45
05-10-2016 11:45
05-12-2016 04:52
05-12-2016 04:52
Welcome to our Community @Chelles2! Thanks for stopping by! Why don't you try restarting your Fitbit One tracker by following the steps provided in this thread? Sometimes a restart does the trick.
I hope this helps, please let me know how it goes!