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Fitbit one not recognized.

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‎09-01-2017 09:47

‎09-01-2017 09:47

Fitbit one not recognized. I had to forget the device and tried to recognize it again. Will not recognize it again. Also it shows Cals burned and not steps taken.

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‎09-02-2017 08:10

‎09-02-2017 08:10

First thing to try when a fitbit misbehaves is a restart using the following procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

It does no harm and can sort out all sorts of issues. You might need to give it a few tries though as it's known to not always work.

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