Fitbit one screen blank

[Ezzie81]

My Fitbit screen is blank. There is numbers showing but when I sync it with the app it is registering everything. I have tried to restart it although not sure if in have had success as their screen appears blank the whole time.

[TandemWalker]

Hi @Ezzie81 and welcome to the Community.

OK, if I understand your post correctly, everything is syncing properly in the app; and all your data shows up fine on your dashboard. But the display on your tracker appears blank all the time. But does the screen light up when you press the button on your Fibit One?

TW

[Ezzie81]

Yes that's correct. The screen does not light up when the button is pressed. It is completely blank

Sent from my iPhone

[TandemWalker]

Hi again @Ezzie81. Sorry it's still not working. Then I would suggest getting in touch with the support team using one of the channels in this link: http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs . Good luck! Please let us know how it goes. Have a nice day.

TW