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Fitbit one won't charge

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‎02-20-2016 15:41

‎02-20-2016 15:41

My Fitbit one has a very low battery and it won't charge. I have cleaned the contacts, reset the Fitbit, and tried a new charger. Any other ideas?????
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‎02-21-2016 03:05

‎02-21-2016 03:05

welcome to the Forums @AmandaC75. Thanks for troubleshooting the battery inconvenience you have. If you have already tried the Battery Troubleshoot, I think that it is time for you to contact our Support Team. Before contacting them, please read our Warranty Policy.

 

Let me know how it goes! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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