help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit one showing excessive steps

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-22-2017 07:30

‎03-22-2017 07:30

My one was fine till yesterday. I removed it last night and this morning at 6am, it was showing 54,000 steps. How can I fix this?

Best Answer
0 Votes
1 REPLY 1

‎03-27-2017 02:07

‎03-27-2017 02:07

Welcome to the forums!

 

By chance was a fan going on? It will add unwanted steps

 

Try entering a driving record

https://help.fitbit.com/articles/en_US/Help_article/Can-I-delete-data

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer
0 Votes