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Fitbit one shows steps I didn't take?

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‎12-16-2016 08:01

‎12-16-2016 08:01

I got back late from travel to Austin (I'm in Boston) and upon getting up this morning and putting on my fitbit, I noticed it said I had 17k steps for the day which obviously was wrong. I had just gotten up for the day. I've tried to reset it, I've checked the time zone, I've tried plugging it in and charging it, and nothing resets the steps to the right amount for me today (should be roughly 2-3k at most). Any ideas on what's going on here? It's driving me crazy!

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‎12-18-2016 06:39

‎12-18-2016 06:39

I would Contact Support
http://help.fitbit.com/?cu=1
Use the Drop down to select the different countries

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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