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Fitbit one still not syncing

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‎03-03-2021 13:03

‎03-03-2021 13:03

Is anyone still having problems with syncing their Fitbit? Apparently it’s all fixed now and mine still won’t. I’m in challenges and I’ve lost steps. Help 

Best Answer
123 REPLIES 123

‎03-14-2021 10:14

In response to AdLib

‎03-14-2021 10:14

Yes, I actually had this happen a second time last week. Both times I
removed the device from the app, restarted the One and added it back to
the app. I didn't lose data, but it's a process that usually takes awhile
because I can't get the One to restart and the app to recognize it on the
first attempt. Good luck to you.
Best Answer
0 Votes

‎03-14-2021 11:26

In response to Claudiatd

‎03-14-2021 11:26

My ONE is syncing like clockwork since I removed the device from the app and re-installed it as a new device. Someone here gave me that advice. Lost a few days of data but all is well now.

Best Answer

‎03-14-2021 13:07

In response to pittgirl

‎03-14-2021 13:07

Glad it worked for you !

Sent from my iPhone
Best Answer
0 Votes

‎03-14-2021 15:01

In response to AdLib

‎03-14-2021 15:01

I never got my Fitbit one to sync We tried everything that was posted and nothing worked. Then my Fitbit wouldn’t even turn on soI threw it away and deleted my account.

Sent from my iPhone
Best Answer