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Fitbit one stopped tracking steps

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‎01-31-2016 15:53

‎01-31-2016 15:53

daily steps average 8,000 . However display shows Friday logged 1200, yesterday 800 and flights of stairs not logged. I tired resetting and charging. 

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‎02-01-2016 08:18

‎02-01-2016 08:18

If restarting did not help I would contact Support


Email Support
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

Phone
877-623-4997

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

Best Answer
1 REPLY 1

‎02-01-2016 08:18

‎02-01-2016 08:18

If restarting did not help I would contact Support


Email Support
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

Phone
877-623-4997

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer