11-15-2016 14:26
11-15-2016 14:26
Best Answer11-15-2016 20:40
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
11-15-2016 20:40
Try un-linking it from WW and then re link it. Sometimes it works.
If it does not The contact WW support. Its a WW problem not fitbits
Wendy | CA | Moto G6 Android
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Best Answer11-16-2016 06:37
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-16-2016 06:37
@fishon Welcome to the Fitbit Community! To unlink or revoke the access check that post to get instructions on how to do it. Then do the linking process once again.
If still nothing, follow @WendyB advice and contact Weight Watchers to report the problem.
Let me know how it goes! ![]()
Best Answer