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Fitbit one

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‎07-09-2017 06:36

‎07-09-2017 06:36

Suddenly stopped syncing- showing battery medium

went to charge it - not charging either.

 

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‎07-09-2017 08:02

‎07-09-2017 08:02

Hi mine is exactly the same hasn't synced for over an hour 😟

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‎07-09-2017 11:33

In response to Redjoe

‎07-09-2017 11:33

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Also try a different USB port.

 

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

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