Fitbit won't sync

[Dossie]

Fitbit stopped syncing today - never had a problem before. Just says "looking " - then nothing happens

[michpantz]

mine is doing the same thing.....iphone update just says looking......

[77Bronco]

same problem   is this apple problem?

[RobbieT]

I've been having this problem all day. I finally turned off my phone and turned it back on and it synced. Good luck!

[nyyfan]

I am having the same problem. 

[matrilegend]

Samae problem this morning. Iphone can't find it and computer either. Tried restart - no help

[matrilegend]

So much for customer support. e-mail 2 days --- unbelievable. Chat not working. on hold 20 minutes. Tried everything on the forums and still no synch. It was working yesterday.

[Odyssey13]

Welcome to the forums @matrilegend

Chat is available when there is a representative online. Weekends might be busier because people aren't at work, so they can take time to call support. Why not try calling again and hold on so they can help you out.

[RobbieT]

I had this problem again and I finally had to follow the online instructions to restart the tracker.  Then the device synced with the iPhone app.