10-16-2017 15:35
10-16-2017 15:35
My One will NOT sync. I've turned it off and on and Bluetooth off and on etc. I've even deleted app and the thing is just not working. It won't even sync with computer.
10-17-2017 00:11
10-17-2017 00:11
I would try restarting your phone and then restarting your fitbit using this procedure:
https://help.fitbit.com/articles/en_US/Help_article/1186/
(wasn't sure if that's what you meant when you said you turned it off / on)
Give this a few tries as it doesn't always work. If it still won't sync after that then there are some more ideas to try in this help file:
10-17-2017 05:47
10-17-2017 05:47