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Fitbit won't sync

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‎08-23-2019 15:47

‎08-23-2019 15:47

Tried everything, and it's been since Aug 12, like other users. Fitbit server issue?

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4 REPLIES 4

‎08-23-2019 16:40

‎08-23-2019 16:40

I am having the same issue today. I've followed the previously outlined steps and it's still not synching.

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‎08-26-2019 08:26

‎08-26-2019 08:26

After several times of resetting (turning off/on) the Fitbit, it finally sync'd

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‎08-26-2019 08:46

‎08-26-2019 08:46

I have not been able to sync with my phone since July 18, 2019. Tonight I'll try with the dingke and my lap top. Are there any helpful hints? 

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‎08-26-2019 08:59

‎08-26-2019 08:59

August 20th mine stopped synching, plus kept telling me there was a firmware update, but it still couldn't find the device never mind synch. i have switched it on and off, as FAQ's recommended, i thought for a minute just now that the device had synched for the update, but a message again saying update failed. I can see i have Firmware 6.46 but i have no idea what number the new update is or even if i need it. It is plugged in to the charger, it is fully charged, i have an active internet connection, blue tooth is enabled. it is sitting here beside me. So its still not working? anymore ideas or is this something from source?

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