Fitbit won't turn on.

[ekalexander12]

Hello! A little while ago I noticed that my Fitbit wasn't syncing to my phone anymore. When I checked it if was completely off as if my battery had died even though I had charged it a few days earlier. I tried plugging it in for several hours, both to my computer and directly to an outlet. I also tried resetting it. Nothing is working, it is completely unresponsive to all my attempts at bringing it back to life. Any ideas?

[SolangeE]

Hello there,, @ekalexander12! A warm welcome to you my friend!  Hmm...have you tried to restart it a few times in a row? Also make sure that you are running the lates version of the App, and you can try to turn the bluetooth On and Off and try to sync again. 

Another thing that could help is cleaning the golden contacts on your tracker and your charger as sometimes the dust interrups the connection between them. 

Let me know how it goes! :}