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Pairing Rejected by One

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‎01-25-2017 07:00

‎01-25-2017 07:00

My fitbit hasn't synced with my phone since yesterday afternoon. I have deleted and reinstalled the app, restarted my phone and turned off and back on my bluetooth. For some reason when I try to pair my One with my bluetooth it says "pairing rejected by one ". Can anyone help? I have a S6.

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4 REPLIES 4

‎01-26-2017 01:09

‎01-26-2017 01:09

I am having the same problem and performed all the steps you did.   No luck. 

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‎01-26-2017 05:37

‎01-26-2017 05:37

Yep! Me too. Mine won't pair with my computer either.  😞

And I did all the same steps. U installed, restarted phone...

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‎01-26-2017 07:38

‎01-26-2017 07:38

I got mine to work.   Follow these steps:  https://help.fitbit.com/articles/en_US/Help_article/1186/

 

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‎01-26-2017 12:53

‎01-26-2017 12:53

I'm having the same problem as well.  When I click on "sync now" on my phone, nothing happens.  Had no problems until last month.  Have uninstalled and reinstalled the app as well.  Suggestions beyond that??

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