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Sleep app on Fitbit One

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Please can you help to restore the sleep section as it's stopped working after 3 days. Resetting it doesn't help ??  Thanks 

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@Jayneeee welcome aboard! It's nice seeing new faces around. Please make sure you are following these steps to put your One on Sleep Mode:

 

  1. Place your tracker into the sleep wristband and affix the band around your non-dominant wrist.
  2. Once you are in bed and ready to fall asleep, press and hold the tracker's button for several seconds. You will see a stopwatch begin to count, and the other tracker icons will blink, indicating that you are in sleep mode.
  3. When you wake up, hold the button down for several seconds to stop the sleep recording. Your tracker's icons will stop blinking, indicating that you've exited sleep mode.

Once you exit sleep mode, your tracker will resume displaying daily totals. Sync your tracker to see your sleep stats on the dashboard. 

 

I'm curious if the sleep tile is showing on your app? Do let me know! It may be possible that it went hidden and it just needs to be showing again to fix it. Again, please confirm if you're able to see your tile or if it's there but not showing any sleep data. I'll be looking forward to your new comments! Smiley Happy

Mariam | Community Moderator, Fitbit

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