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Found a fitbit in central london

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‎09-22-2016 04:52

‎09-22-2016 04:52

Found a fitbit in central london yesterday, called customer service today about it. Although I couldn't really understand the employee very well, I could gather that they don't offer support for returning lost devices outside the US, which seems bizarre. Is that true? Should I try to persist through another channel of their customer service?

 

On the highly unlikely chance the owner who lost it is reading this, send me a message about the model and colour of the device, as well as where you think you lost it.

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‎09-22-2016 04:57

‎09-22-2016 04:57

It is very nice of you to take the trouble to try to return the Fitbit to its owner!  I have heard that Fitbit Customer Service only helps with returns inside the US, but I have not confirmed this. 

Sense, Charge 5, Inspire 2; iOS and Android

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