How do I set up my new Fitbit One?

[ghjohnston]

I lost my FitBit One today but I have another.  How do I sync the new one to my phone.  Still have the software in my phone for tracking calories etc.  I don't have the instruction manual anymore.

Moderator Edit: Clarified subject

[Odyssey13]

Hi @ghjohnston  just set it up as a new device on an existing account. Click for the One user manual and related help articles.

[ghjohnston]

I tried the manual but it didn't help me.  My current FitBit One that is lost is still the one synching.  I still have no clue where to start and have gone thru the existing App on my phone as well.

[Odyssey13]

if the old One is still syncing, it must be within range of your phone - about 25 feet. Is it possible to find it? If not, remove the One from your app and then get the new One set up

[ghjohnston]

How can I tell if it’s syncing ? It has disappeared from my Bluetooth connections. I am sorry just a novice at this

Sent from my iPhone

[ghjohnston]

It showed that it last synched at 10:05 PM last evening so it's not synching now and is not within 25 feet.  Guess I could walk around the yard with it trying to synch and when it does connect I know that I am within 25 feet. It just shows looking ......but doesn't connect.

[Odyssey13]

See if anything in this article - click - helps you locate it.

[ghjohnston]

Thanks you have been very helpful... Today will be my last chance to find it due to battery drain it was 1/2 charged on Sunday evening and it's hot out here in Tx..... Thanks again 

[Odyssey13]

@ghjohnston  the only good thing about all of this is that once the dying One is gone, the new one can be easily set up. There's always a chance the One will pop up once you aren't thinking about it. These devices can find the craziest places to hide.