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Inaccurate time

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‎02-15-2016 18:03

‎02-15-2016 18:03

My new One is randomly changing time of day and any recorded steps
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‎02-16-2016 03:41

‎02-16-2016 03:41

Hi @Barbie615. That's a weird one, really, never heard that one before. I would suggest restarting your Fitbit One tracker using these instructions How do I restart my tracker. Be prepared to repeat the process two or three times if need be, making sure to hold the button down 15-20 seconds. If the restart is successful, you should see "Fitbit 6.60" on your tracker's display. If, after successfully restarting your Fitbit One, you're still experiencing these weird issues, my best advice then would be to Contact Support (click here) and see what they can do for you. Good Luck! Please let us know how it goes.

TW

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