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Locate lost one without charge from app ?

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‎01-04-2016 02:23

‎01-04-2016 02:23

I have misplaced my one and i think it has run out of charge can anyone tell me of a way to locate it from the app on my phone if not then i fear i may have lost altogether which is a pain as i have only had it a couple of months and its still under guarantee.

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3 REPLIES 3

‎01-04-2016 02:43

‎01-04-2016 02:43

There are some suggestions here:

 

http://help.fitbit.com/articles/en_US/Help_article/I-lost-my-Fitbit-tracker/

 

However, if it's out of charge then it's not looking good as most of the suggestions require a link to the fitbit and that requires power.

Best Answer

‎01-20-2016 05:14

In response to SteveH

‎01-20-2016 05:14

Tried all of these thanks for the info but still unable to locate ... really fed up recently purchased does anyone know if the tracker can just be purchased ?????  as  it  has slipped out of the silicone holder have everything else just lost tracker.

Fit bit should allow these to be purchased as it seems to be common...

 

 

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‎01-20-2016 05:21

In response to Gaynor

‎01-20-2016 05:21

You can get most of the One accessories from the online store (the silicone holder, the wrist band etc) but you can't get just the tracker. I guess the reason is that the tracker makes up most of the cost so you might as well just get the whole lot.

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