help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Lost One

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-15-2016 04:41

‎10-15-2016 04:41

If someone took my Fitbit, how can I tell if they are using it? I don't see it on my dashboard anymore. I lost it a few months ago & could not find it. Looked everywhere like crazy & gave up. Really miss it!!! 😞 I'm using a zip for now but love love my One much better!!!
Best Answer
0 Votes
1 REPLY 1

‎10-15-2016 05:11

‎10-15-2016 05:11

If they set up their own account and added your One as a new device then it will have reassigned it to their account meaning it would have disappeared from your dashboard. So, it sounds like someone is using it. Unfortunately you can't find out any detail about who or where.

Best Answer