Lost :(

[Roxydilly2]

Somehow I've managed to lose my fitbit one and I've looked everywhere 😞 absolutely gutted

[WendyB]

Im so sorry you lost it

Have you tried this?

Find Lost Fitbit:

https://help.fitbit.com/customer/portal/articles/1008670-i-lost-my-fitbit-tracker

[PureEvil]

Hello @Roxydilly2,

Depending on your platform, there may be other tools to help...

For instance, on Windows Phones, bluetooth devices are tracked by the 'Gadgets' app, and if you run it, it'll tell you the last time and place your phone connected to your Fitbit, like this:

Yes, I censored my city.    It'll even give you directions back to that location.  This may help you retrace your steps.

[MeylinP]

A warm welcome to our new friend @Roxydilly2! Thanks for joining us! Ohhh no, so sad that you lost your tracker! I noticed @WendyB @PureEvil provided you with great suggestions to help you find your tracker, I'd like to know if you were able to find it? If you didn't please contact our Customer Support team and let them know the steps you tried so you can get a faster response from them.

Let me know how it goes and have a nice day! 

[Roxydilly2]

Great suggestions although I have already tried these. My fitbit is still lost 😞 Sent from my Samsung device

[MeylinP]

Hey there @Roxydilly2 thanks for the update! Sorry to hear this! But hey please try to contact our Customer Support team and you'll see they will provide you with a good solution for your issue.

Hope this helps! 

[Roxydilly2]

Hey 🙂 I've contacted customer support and they have given me the same tips 😞 I've still got the clip just lost the tracker 😞 Thank you Sent from my Samsung device