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Moving old Fitbit One tracker to new iphone

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‎11-23-2019 14:04

‎11-23-2019 14:04

Hi,

 

I was trying to find instructions for moving an existing Fitbit One tracker to a new iPhone? Could not find clear instructions... looking in Bluetooth it does not find fitbit, so a bad start. The Fitbit app is freshly installed on new phone and I can log in. What next? Do I forget the old tracker and add it again?

 

Thanks in advance

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‎11-23-2019 17:00

‎11-23-2019 17:00

The trackers are linked to your account, not the app. When you logged in to your account on the new phone it should have gotten the tracker information. Go to the settings page on your app to see if the tracker information is there.

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Warren | Cincinnati, OH

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