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My steps are gone after syncing

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‎10-07-2019 09:47 - last edited on ‎09-29-2021 17:25 by Fitbit Moderator

‎10-07-2019 09:47 - last edited on ‎09-29-2021 17:25 by Fitbit Moderator

Now i finaly got the Fitbit to work on my new iPhone 11. Then the steps are gone😨instead it shows kalories all the time. 
I sooo wish it got back working as before the new phone. 
how can I get it to show my steps, tried everything. 

 

Moderator Edit: Clarified subject

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‎10-07-2019 10:14

‎10-07-2019 10:14

Does your Fitbit account showthat your Fitbit One is connected to your account? 

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