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Not Synced Fitbit 1 for a long time

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‎04-16-2017 08:49

‎04-16-2017 08:49

I know it's my own fault, but I have not synced my Fitbit 1 since January, now I seem to have lost the facility to sync. Could someone please help. Thanks

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‎04-16-2017 12:43

‎04-16-2017 12:43

Try restarting the one by holding down the button for arround 20 seconds

 

that or delete it from your acount and reinstall it back to your acount

Fitbit One Expert, Moto G5
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‎04-19-2017 13:14

‎04-19-2017 13:14

@JeanieG Thanks for joining the Fitbit family! What platform are you using? Depending on that, I recommend checking this post which is giving syncing troubleshooting steps for any platform you may be using. That should certainly help you out.

 

@ShaiKingTroy Thanks for your help!

 

Keep me posted! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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