Not syncing - app says that no device found

[djunie]

The last sync was 10:45 last night, it didn't sync after that, even though there were another 1,000 or so steps. It shows o steps today although there are 1,500+ I shut down and turned on phone, uninstalled and reinstalled app. Not sure what to do.

[JJBK]

I have experienced the exact same issue at the same time...is it a Fit bit server issue

[Rich_Laue]

Phone midel? 

Or go to https://help.fitbit.com/?q=sync

[DaughterofMaat]

I'm having the same issue. It happens only at night. And I've tried all of the solutions. I even got a new phone thinking it was my old one, but I'm still having the same issue with the Samsung Galaxy S10+.

Once I get to work everything is fine, usually around 0740. It's beyond frustrating because my Fitbit Versa won't have the right time on it and is off by 4 minutes until it finally syncs.

[Carolhwitz]

Same thing for me.   It will sync to my computer though.   I would get a newer model, but the watches don't accurately count steps when hiking with poles. 

[Rich_Laue]

@Carolhwitz that is true, fitbit's algorithm does not look for the changes in arm motion that poles affect. Have you added your vote?