01-29-2017 08:18
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01-29-2017 08:18
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Hi! Yesterday my last sync was at 1.02am. I can't get my fitbit one to sync. I fully charged it last night,tried uninstalling and reinstalling the apps, nothoinothoin. Then this morning the battery had died completely. I charged it again and now its showing wrong time and still won't sync. I don't know how to reset it,if I hold the button down it just sets off the sleep setting. Can anyone help please? Getting frustrated now 😞

01-29-2017 08:25
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01-29-2017 08:25
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@Lins17, I moved this to the One Help Forum. It will get more responses here.

02-02-2017 14:43
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02-02-2017 14:43
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To reset the fitbit, put it on the charger and hold the button down 10 - 12 seconds. Is that what you are doing? You may have to do it more than once. How old is yours? Mine is going on 3 years and I am having trouble with it sycing to. I have had to do this 3 times in the last 2 weeks.

