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One doesn’t show steps or time

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Although my One has trouble syncing and getting hooked up, I was really having trouble with putting anything on it. When I do turn it on all I see I FITBIT 64 and then full battery. Could anyone tell me how to fix this?

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It does not sound like its setup

 

Try again Set it up

 

 

 

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Wendy | CA | Moto G6 Android

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Thank you for trying to help

,but it was the battery that had given out when I got it .

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