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One not turning on

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‎10-01-2017 19:30

‎10-01-2017 19:30

I've only had my fitbit for a year or so and it stopped working completely. I haven't gotten it wet and I've tried all the different options for trying to restart and charge it. I synced it to my computer and the battery says empty, but it won't charge. Any suggestions? 

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‎10-01-2017 20:15

‎10-01-2017 20:15

Hate too say it. But its time to contact support

http://help.fitbit.com/?cu=1

 

Community Council Member

Wendy | CA | Moto G6 Android

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