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Overcharged my Fitbit One

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‎05-06-2016 10:37

‎05-06-2016 10:37

I accidentally left my fitbit one in its charger for over a week (oops) and now it won't turn on. I tried the procedure of plugging it in, holding down the button, taking it out of the charger and holding the button again for 15 seconds a few times but it never turned on. Will it come back to life?

 

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‎05-06-2016 13:03 - last edited on ‎01-29-2026 07:30 by Fitbit Moderator

‎05-06-2016 13:03 - last edited on ‎01-29-2026 07:30 by Fitbit Moderator

Hi @ljb7 welcome to the Community! Smiley Happy I'm sorry to hear that your Fitbit One is not longer working, even after try to restart it. Let me suggest you something else, please contact Fitbit Support directly and let them know about this. I'm pretty sure they'll choose the best option for you. 

Let me know how it goes! 

Heydy | Community Moderator, Fitbit
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‎05-06-2016 13:41

In response to HeydyF

‎05-06-2016 13:41

Thank you! I have sent them an email and I'll wait to hear back.

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‎05-07-2016 05:47 - last edited on ‎01-29-2026 07:30 by Fitbit Moderator

In response to ljb7

‎05-07-2016 05:47 - last edited on ‎01-29-2026 07:30 by Fitbit Moderator

Great @ljb7! I'm pretty sure that Customer Support will help you out with this, choose the best option for you and get you back on track! 

Let me know how it goes! Cat Happy

Heydy | Community Moderator, Fitbit
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