01-08-2016 11:34
01-08-2016 11:34
Answered! Go to the Best Answer.
01-08-2016 11:41
01-08-2016 11:41
Hi @Sunnyjones. Please use your Web browser to navigate to https://www.fitbit.com/settings/device and click/tap on One and then verify if you have a tick mark on [Chatter] - if not, tick it, save and force a sync in order for the change to become effective. If [Chatter] is already ticked, then try restarting your One, using these instructions: Restart.
Hope this helps. Please let us know how it goes.
TW
____________________________________________________________________________
(If this tip solved the problem for you, please mark this post solved, as this will be helpful to other users experiencing similar issues.)
01-08-2016 11:41
01-08-2016 11:41
Hi @Sunnyjones. Please use your Web browser to navigate to https://www.fitbit.com/settings/device and click/tap on One and then verify if you have a tick mark on [Chatter] - if not, tick it, save and force a sync in order for the change to become effective. If [Chatter] is already ticked, then try restarting your One, using these instructions: Restart.
Hope this helps. Please let us know how it goes.
TW
____________________________________________________________________________
(If this tip solved the problem for you, please mark this post solved, as this will be helpful to other users experiencing similar issues.)