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Replacement fitbit

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‎01-13-2017 20:43

‎01-13-2017 20:43

Yesterday 1/12/17 I lost my original Fitbit One tracker. I purchased a replacement today, also a Fitbit One. I want the new unit to sync to same data as old one. How do I accomplish this?

 

 

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‎01-14-2017 00:43

‎01-14-2017 00:43

It should be just a matter of adding your new fitbit to your existing account as a new device. It will ask if you want to replace your old fitbit. Just say yes and follow the prompts. You'll keep all your data, badges and settings. How you add it depends on whether you are using a computer or an app. The following help file should cover the various options:

 

https://help.fitbit.com/articles/en_US/Help_article/1873/

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‎01-14-2017 00:43

‎01-14-2017 00:43

It should be just a matter of adding your new fitbit to your existing account as a new device. It will ask if you want to replace your old fitbit. Just say yes and follow the prompts. You'll keep all your data, badges and settings. How you add it depends on whether you are using a computer or an app. The following help file should cover the various options:

 

https://help.fitbit.com/articles/en_US/Help_article/1873/

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