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Fitbit battery draining fast

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‎01-12-2017 17:52

‎01-12-2017 17:52

I got a Fitbit One about 2  weeks ago.  I had a Flex prior to that for about 2 years. The battery in my Flex easily lasted a solid week.  The battery in my One only lasts about 3 days.  Is this normal?

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‎01-13-2017 01:45

‎01-13-2017 01:45

It's not normal at all. My One lasts a week between charges. 

 

It's an outside shot but try restarting it using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

If that doesn't change things and it continues to run down quickly then you may want to consider taking it back for an exchange.

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‎01-13-2017 03:51

In response to SteveH

‎01-13-2017 03:51

Thank you! I'll give it a try.



Adrienne Lyons, CAP-OM; ACEA

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