01-12-2017 17:52
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01-12-2017 17:52
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I got a Fitbit One about 2 weeks ago. I had a Flex prior to that for about 2 years. The battery in my Flex easily lasted a solid week. The battery in my One only lasts about 3 days. Is this normal?

01-13-2017 01:45
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01-13-2017 01:45
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It's not normal at all. My One lasts a week between charges.
It's an outside shot but try restarting it using this procedure:
https://help.fitbit.com/articles/en_US/Help_article/1186/
If that doesn't change things and it continues to run down quickly then you may want to consider taking it back for an exchange.
01-13-2017 03:51
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01-13-2017 03:51
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Adrienne Lyons, CAP-OM; ACEA
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