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Reset One

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‎04-25-2018 06:31

‎04-25-2018 06:31

Is there an easy way to reset the One. Last week I set it up but have run into some errors in the way it is calculating my steps. I'd like to start over and begin again. In a nutshell, I wear it at work and throughout parts of the day I use a vehicle that bounces a lot and triggers the One to count that as steps and stairs when it is not. For instance, I had 42 floors calculated the other day when it reality it probably should have been about 5 so I'd like to start over. Also, is there a way to keep wearing and not have this calculation error or do I just need to remember to take it off each time I go for a ride?

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2 REPLIES 2

‎04-25-2018 10:21

‎04-25-2018 10:21

A lot of people use DriveBit app on their phone and it gets rid of the steps for you.

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎04-26-2018 05:50

In response to WendyB

‎04-26-2018 05:50

My phone is horrible and can't get the app unfortunately. I need a new one.

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