Resetting All Data

[togorman]

I used to have a FitBit Flex years ago. I stopped using it. Then I started using a FitBit One a day ago. The dashboard is showing all of my old data. I just want to start anew. Is there anyway to clear all of the data?

Thanks in advance.

[Odyssey13 · Accepted solution]

Welcome back @togorman

Easiest way is to get a new email address, since these devices pair with that address. You can also remove the Flex from the account before setting up the One.

Let us know how things go for you.

[TandemWalker · Accepted solution]

Hi @Odyssey13. By "... to get a new email address...", I assume you meant setting up the new Fitbit One to a new account, using a different email address and password than what was previously used for the Flex, correct? And I agree, that's the best way for @togorman to start with a clean slate. But since this will be a new account, the Flex won't be there to remove, right?

TW

[togorman]

This is what I did in the end, as I want to start fresh. The first go around, I had 60 lbs to lose and that was a great accomplishment. This time I am a personal trainer and my friends and clients want to be motivated.

In the end, the two accounts make sense. Thanks.

[TandemWalker]

Wow! That's quite an accomplishment there @togorman. From 60 lbs overweight to becoming a personal trainer, congrats! I don't think you'll have any trouble motivating friends and clients. Your example alone is an inspiration for all of us. Keep up the good work!

TW