Sleep not working

[SDGrandma]

Sleep stopped showing on my One. I press at night and it starts the number thing like normal and I press it off in the morning and my steps show but nothing is logged. I have only had my One for 6 months.

[HeydyF · Accepted solution]

Hi @SDGrandma welcome to the Community!  Have you synced lately? remember that you will only be able to see your sleep logged after you sync your tracker, however if you haven't been able to do that then I suggest you to perform a restart of your One by following the instruction on this post. 

Let me know if that works! 

[SDGrandma]

Thanks! I had to reset but it then brought up my missing data. Thanks
again.

[HeydyF]

Sounds awesome @SDGrandma! Thanks for letting me know that you have recovered your data from your Fitbit One. 

You have more questions? let me know!