Stair flights vastly inaccurate

[Miamie]

Hello. I am a new Fitbit charge 2 owner. According to the device, I went up 122 flights of stairs my first day, 150 on the second, and waiting for today's results. While no doubt this would be great, I actually climb three to four flights of stairs per day. I live in Miami where everything is flat. I am inside most of the time and not in the wind (I saw this  mentioned as a potential issue in an older posts but there don't seem to be newer ones about this). Any thoughts or suggestions would be appreciated. Thanks!

[Maineone]

I also am having the same issue with the stairs, 64 flights one day 39 another etc. I called and they helped reset it. It lasted 4 days then started again with tons of stairs, so I called again today and was told I would need to replace it and I said fine since it is only a few months old. I was then told they go back to my original one I purchased in 2015 so it was not covered as this one was a replacement last December for one. I said no the date should start when I got this one and he said no since they replaced it for a defective one I bought in 2015 that they would only give me 25% off on anyone I chose. So I guess I am stuck with one that gives me tons of stairs everyday. I will just go to another company.

[WendyB]

@Maineone

All warranties are the same they do not start over.

My washer didn't start over

Read it please

https://www.fitbit.com/legal/returns-and-warranty

Also read the warranty on other companies as well. Garmin is the same if not worst

[Maineone]

Thank you for the information, but I have never had an issue with any product when replaced, it started that day as new. I did happen to have a defective washer from Sears and they restarted it on the date it was delivered when they took the defective one back. Oh well it truly does not matter as I am done with this anyways, but I do thank you again for the info.